Web Search
Oracle Utilities Customer Care and Billing Release 2.4.0
4.3.2.7 Manage Collection Agency Referrals
Brief Description
Actors/Roles
Business Process Diagrams
Manage Collection Agency Referrals Detailed Process Model Description
1.2 Determine Referral Amount and Assign Agency
1.3 Create Initial Collection Agency Referral
1.3.1 Create Alert for Account
1.4 Update Collection Agency Referral
1.5 Cancel Collection Agency Referral
1.6 Extract Collection Agency Referrals and Sends Them to CAs
1.7 Receive Collection Agency Referrals
Related Training